As of March 31, 2026, CMS now requires Medicare Advantage plans, Marketplace plans, Medicaid, and CHIP managed care to publicly report their prior authorization denial rates, appeal overturn rates, and decision timelines every year. For RCM companies, skilled nursing facilities, and private clinics, this is not just a policy update. It is a direct signal that the prior authorization process is under a level of public scrutiny it has never faced before.

53M+
Prior authorization requests submitted annually in Medicare Advantage markets
4M+
Denials issued each year across Medicare Advantage plans
~80%
Of appealed denials are overturned, revealing systemic flaws in initial reviews

What the Rule Actually Requires

The new CMS rule mandates that covered health plans publish three specific metrics annually and make them available to the public:

The intent is straightforward. When denial rates and overturn rates are public, health plans face accountability they have not had before. An overturn rate of 80% on appealed claims is not a footnote anymore. It is a published number that patients, providers, regulators, and the media can see and act on.

For RCM companies and SNFs, the question is no longer just whether you are processing prior authorizations efficiently. It is whether your workflow generates the kind of documentation that holds up when those decisions face public scrutiny and appeals review.

Why This Matters More for RCMs Than Anyone Else

Revenue cycle management companies sit at the center of this issue. You are handling prior authorization on behalf of clinics and facilities that trust you to protect their revenue and their patients' access to care. When a denial happens and only 7% of those denials are ever appealed, the lost revenue and the delayed care largely disappear without a trace.

The new transparency rule changes the incentive structure. As denial rates become public, the facilities you serve will start asking harder questions about whether their PA workflow is contributing to denial patterns that could reflect on them. RCMs that can demonstrate lower denial rates, faster turnaround times, and stronger appeal outcomes will have a measurable competitive advantage.

What SNFs Need to Understand Right Now

Skilled nursing facilities face some of the most complex prior authorization requirements in the Medicare Advantage system. High-volume, multi-payer environments with diverse authorization requirements create conditions where documentation gaps are common and denials pile up fast.

Under the new transparency framework, the payers your facility works with are now publishing data on how often they deny claims and how often those denials get overturned. That data tells a story about your workflow as much as theirs. If your appeals are being overturned at high rates, it means your initial submissions lacked the documentation strength to survive the first review.

Three things SNFs should assess immediately:

How to Prepare Your Organization

The facilities and RCM companies that move now have a window to get ahead of this before the first round of published data becomes a competitive reference point. Here is where to start:

  1. Audit your current denial rate by payer. You need a baseline before you can improve. Pull your last 12 months of denials, sort by payer and reason code, and identify your highest-volume failure points.
  2. Build a consistent appeals process. The 80% overturn rate on appealed claims means most denials that get challenged are wrong. An appeal filed consistently and correctly is revenue recovered. Build it into your standard workflow, not as a last resort.
  3. Standardize your documentation against CMS guidelines. Payer policy matching at the time of submission is where most prior authorization workflows fall short. Matching the documentation to the specific payer criteria before submission is the single biggest lever for reducing denials.
  4. Track decision timelines. The rule requires payers to publish how fast they make decisions. You should be tracking how fast you submit. Slow submissions create slow approvals and delayed care.

The organizations that treat this rule as a compliance checkbox will fall behind. The ones that treat it as an opportunity to build a better workflow will have data that proves their value to every facility and partner they work with.

How Pre Auth Health Addresses This Directly

Pre Auth Health was built specifically for the Medicare prior authorization lifecycle. Every step from patient intake through submission, tracking, denial management, appeal generation, and patient notification runs through one centralized platform designed to meet CMS standards.

The AI in the platform never sees patient health information. It receives only the denial reason and the relevant CMS guideline, and it generates appeal arguments grounded in those guidelines. A human staff member reviews and connects that argument to the patient record before anything goes out. That architecture means every appeal your team files is built on CMS policy, not guesswork.

For RCM companies, Pre Auth Health integrates into your existing workflow and gives you the kind of visibility into denial patterns, appeal outcomes, and decision timelines that the new CMS rule is now making public anyway. You might as well have that data working for you before it is working against you.

Ready to Get Your Prior Authorization Workflow in Order?

Pre Auth Health is currently in pilot stage and accepting early access requests from SNFs, private clinics, and RCM companies. Let us show you what your workflow looks like on a platform built for compliance.

Request Early Access